Privacy Policy
Effective Date: July 1, 2025
At General Locksmith Solutions, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When you contact us or use our website, we may collect the following information:
* Name
* Phone number
* Email address
* Service address
* Billing information (if applicable)
* Any information you provide when requesting locksmith services
* Website usage information such as IP address, browser type, and pages visited through cookies and analytics tools
How We Use Your Information
We use your information to:
* Schedule and provide locksmith services
* Respond to inquiries and customer support requests
* Send appointment confirmations and service updates
* Process payments
* Improve our website and customer experience
* Send promotional messages only when you have opted in
Who We Share Your Information With
SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
We do not sell or rent your personal information.
We may share your information only with trusted service providers who help us operate our business, such as:
* Payment processors
* Website hosting providers
* Scheduling and dispatch software
* Email service providers
These providers are required to protect your information and use it only for the services they provide on our behalf.
SMS Communications
If you choose to receive text messages from us, you may receive messages regarding:
* Appointment confirmations
* Technician arrival updates
* Service notifications
* Customer support communications
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
You may request to:
* Access your personal information
* Correct inaccurate information
* Delete your personal information where permitted by law
* Opt out of marketing communications
To exercise these rights, please contact us.
Contact Us...